8e889's Privacy Policy

1 Scope and Applicability of the Policy

This privacy policy applies to all services, websites, mobile platforms, and customer support channels of 8e889. It applies to both registered members and guest users.

If you disagree with any part of this policy, please refrain from using our services. Contact us for any questions or concerns.

This policy has been prepared in accordance with applicable data protection regulations in Bangladesh.

2 Collection of Personal Information

8e889 may collect the following types of personal information:

• Identity Information: Full name, date of birth, national identity card number (for required verification).
• Contact Information: Email address, mobile number.
• Financial Information: bKash, Nagad, Rocket, Upay, or bank account details — for transaction processing only.
• Technical Information: IP address, browser type, device information, cookie data.
• Usage Information: Time spent on the site, pages visited, gaming activity history.

3 Methods of Data Collection

We collect information through the following methods:

• Direct Collection: When filling out registration forms, during deposits or withdrawals, and when contacting customer support.
• Automated Collection: Through cookies, web beacons, and similar tracking technologies — used to improve your browsing experience.
• From Third Parties: Receiving limited information through identity verification or fraud prevention services.

We never collect unnecessary information. Data collected is kept to the minimum amount required.

4 Purposes of Data Use

8e889 uses collected information for the following legitimate purposes:

1. Account registration and management.
2. Processing deposit and withdrawal transactions (bKash, Nagad, Rocket, Upay, bank transfer).
3. Age verification — only those aged 21 or above may use the platform.
4. Detecting and preventing fraudulent activity.
5. Providing customer support and resolving complaints.
6. Improving platform quality and enriching user experience.
7. Providing bonuses, promotions, and personalized offers (with your consent only).
8. Managing responsible gaming programs.
9. Meeting legal and regulatory obligations.

5 Marketing Communications

With your consent, 8e889 may send promotional messages, bonus updates, and information about new platform features via email. You may request to opt out of such communications at any time.

We never sell or rent your information to third parties for marketing purposes.

6 Sharing Information with Third Parties

8e889 may share your information with third parties in the following limited circumstances:

• Payment Processors: With bKash, Nagad, Rocket, Upay, and banking partners — solely to complete transactions.
• Identity Verification Services: To ensure security and for age verification.
• Technology Infrastructure Providers: For server hosting, database management, etc. — they are contractually bound to maintain confidentiality.
• Legal Requirements: In response to court orders or lawful requests from government authorities.
• Fraud Prevention: With relevant agencies to detect and prevent suspicious activity.

Outside of the cases mentioned above, 8e889 never sells, rents, or exchanges your personal information with third parties.

7 International Data Transfers

In some cases, your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that those servers maintain appropriate security standards and that data transfers are carried out solely for the purpose of providing the required services.

8 Use of Cookies

8e889 uses cookies to run the website smoothly. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: To remember your preferences and settings (language, display preferences).
• Analytical Cookies: To understand site usage patterns — data is completely anonymous.

You can disable cookies in your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.

9 Security Measures

8e889 is committed to ensuring the highest level of security for your information. Our protection measures include:

• SSL Encryption: All data transmissions are encrypted using SSL (Secure Socket Layer) technology.
• Database Security: Stored information is kept in encrypted databases.
• Access Control: Only authorized personnel can access the information they need.
• Regular Audits: Regular system reviews to identify security vulnerabilities.
• Two-Factor Authentication: Additional verification for sensitive account activities.

No transmission of information over the internet is 100% secure. However, we follow best technical practices to keep risk at a minimum.

10 Data Retention Period

8e889 stores information according to the following policy:

• Information for active accounts is retained for as long as the account remains active.
• Even after an account is closed, certain information may be kept for a period to meet legal and regulatory requirements.
• Transaction records are retained in accordance with financial law requirements.
• Once the need has passed, personal information is securely deleted or anonymized.

11 Your Rights Regarding Your Information

As a user of 8e889, you have the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: If your information is incorrect, you may request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that your information be deleted (where there is no legal obligation to retain it).
• Right to Restrict Processing: You may object to your information being used for marketing purposes.
• Data Portability: You may request to receive your information in a convenient format.
• Withdrawal of Consent: Where data processing is based on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact us at our support email.

12 Age Verification and Child Protection

8e889's services are for those aged 21 or above only. We do not knowingly collect or process the personal information of any minor.

Age is verified at the time of registration, and additional identification may be requested in suspicious cases. If we are provided with information that a minor has registered, we will immediately close that account and delete the associated information.

Parents are requested to stay aware of what their children are doing online. If a child has used the platform without authorization, please let us know.

13 Changes to This Policy

8e889 may update this privacy policy at any time as required. For significant changes, we will:

• Publish the updated date on this page.
• Send a notification email to registered users.
• Obtain consent again where applicable.

Continuing to use the platform after changes means you have agreed to the new policy. You are advised to visit this page regularly.

14 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

• Support Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We are committed to processing your request as soon as possible.